Shipping Policy

At Crown Of Life, we strive to provide a reliable and seamless shipping experience, no matter where you live. We ship to customers worldwide and make every effort to ensure your order arrives safely and as quickly as possible.

Delivery Times

Our delivery process is divided into two main periods:

1. Processing Time: 24–48 Hours

Once your order is placed, it goes through:

Order confirmation.
Quality control.
Preparation and packaging.
Shipment processing.

Please note that processing times may be slightly longer during periods of high order volume.

2. Delivery Time: Approximately 6–10 Business Days

After your order has been processed and shipped, delivery typically takes approximately 6–10 business days.

Estimated delivery times for major destinations:

United States: 6–10 business days.
Canada: 6–10 business days.
Australia: 6–10 business days.

Peak Season Delivery Times

During holidays and other high-volume periods, delivery may take approximately:

United States: 10–15 business days.
Canada: 10–15 business days.
Australia: 10–15 business days.

Please note that delivery times are estimates and do not include possible delays caused by customs procedures, local carriers, weather conditions, or other circumstances outside our control.

Delivery times may also be longer during busy periods such as:

Christmas.
New Year.
Black Friday.
Cyber Monday.
Valentine's Day.
Other major holidays or promotional periods.

Free Shipping

At this time, Crown Of Life offers FREE shipping on all orders.

There is no minimum order value required to qualify for free shipping.

Where available, tracking information will be provided once your order has been shipped so you can follow its journey to your delivery address.

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation containing your tracking information when available.

Please allow some time for tracking information to update after your package has been handed over to the carrier.

If you have any questions regarding the status of your shipment, please contact us at:

support@crownoflifejewelry.com

Shipping Insurance

We make every effort to ensure that your order is handled with care and arrives safely at its destination.

Where shipping insurance is offered at checkout, customers may choose to purchase additional protection against loss, theft, or damage during transit.

Insurance Coverage

Shipping insurance may cover loss, theft, or damage to your package during transportation, up to the applicable value of your order or the amount covered at the time of purchase.

Non-Refundable Insurance

Once purchased, shipping insurance is non-refundable, regardless of whether a claim is ultimately required.

Claims for Damaged Packages

If your order arrives damaged, please contact our customer support team within 7 days of delivery.

Please include:

Your order number.
A description of the issue.
Clear photographs of the damaged item.
Clear photographs of the packaging where applicable.

Claims for Lost Packages

If you believe your package has been lost in transit, please contact our customer support team as soon as possible.

Where applicable, we may require documentation or confirmation from the shipping carrier before a claim can be processed.

Insurance Exclusions

Shipping insurance does not generally cover:

Delivery delays.
Consequential or indirect damages.
Damage that occurred before transportation.
Incorrect shipping information provided by the customer.
Other circumstances outside the applicable insurance coverage.

For any questions regarding shipping insurance, please contact:

support@crownoflifejewelry.com

Customs, Duties and Import Fees

International orders may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country.

Any customs processing times are outside of our control and may cause additional delivery delays.

Where applicable, customers are responsible for any duties, taxes, customs fees, or import charges imposed by their local authorities unless otherwise stated at checkout.